Furious passengers confront airline staff after flight delay in western India
by Ekta ChaubeyIn a tense incident in western India’s Maharashtra, frustrated passengers confronted airline staff after enduring a three-hour flight delay.
The incident took place in Chhatrapati Shivaji Maharaj International Airport’s (CSMIA) Terminal 2 in Mumbai city on September 27.
Visuals showed angry passengers confronting the airline crew, who remained composed and listened patiently to their concerns amidst the frustration caused by the flight delay.
According to reports, the tension escalated as the to-be fliers had waited for over two hours without a status update on their Mumbai-Delhi (BOM to IGI) flight, scheduled for a 3 AM departure. The delay, which extended beyond 5 AM, led passengers to mob the airline staff at the boarding gate, demanding explanations for the delay of IndiGo flight 2236. The viral video of the incident has sparked debate online, with some criticizing the behavior of the passengers, while others sympathize with their frustration. Many viewers are also voicing concerns about the treatment of the airline crew, stating that they should not be subjected to such insensitive behavior.